A quiet promise

If something the cosmos held did not feel right, you may have it back.

For thirty days from any purchase, we will return your money, quietly, without questioning the why. Write to hello@theinternetswishingwell.com with the email you used and the cosmos will hear you.

There are three quiet exceptions, because the cosmos can not unmake what it has already rendered:

• Audio recordings already generated — once the well has spoken your wish aloud (usually within twenty-four hours of purchase), the recording is yours to keep but the offering is not refundable. If the audio has not yet rendered, it is.
• Postcards already posted — once the printed card has entered the postal stream, the ink + paper + postage have already moved through other hands. If the postcard has not yet shipped, it is still refundable in full.
• Subscription periods already elapsed — memorial-candle weeks or years that have already burned cannot be returned, but you may end the subscription at any time. You will keep what you paid for through the current period; the next renewal will not happen.

Wishes, gifts not yet redeemed, named stars, and founder tier purchases inside the thirty-day window are fully refundable. A refunded wish does not delete the wisher's account; the account remains, the wish is simply withdrawn from the constellation.

The well is small. There is no support ticket queue, no boilerplate apology generator. A real person reads every refund email and responds in a real human voice, usually within two days.